Frequently asked questions.
Everything you need to know about Axiom Alpha — how the scores work, pricing, and your data security.
General
What is Axiom Alpha?
Axiom Alpha is a quantitative stock-analysis platform covering both the Indonesian (IDX) and US markets. We crunch fundamental ratios and combine them into a single Axiom Score on a 0–100 scale using a 5-factor model: Growth, Quality, Value, Momentum, and Risk.
The goal: cut the noise and help you inspect the available data and its limitations.
Is Axiom Alpha investment advice?
No. Axiom Alpha is not a licensed investment advisor, broker-dealer, or financial institution. All scores, rankings, and content are for informational and educational purposes only.
You are solely responsible for your own investment decisions.
Which markets are supported?
Axiom Alpha supports IDX and US stock research from one account. A symbol list does not guarantee that every stock has a price, financial statements, or complete scores. Check data status and availability in the analysis.
How is the Axiom Score calculated?
Every stock is scored on five factors, each on a 0–100 scale:
Growth · Quality · Value · Momentum · Risk
The five factors combine transparently into one Axiom Score. You can see each sub-score on a stock's page to understand why a stock is ranked where it is.
Is there a mobile app?
There's no native app yet, but the entire site is responsive and installable as a Progressive Web App (PWA) to your home screen for quick access.
Pricing & Billing
What's the difference between Basic and Premium?
Basic (free): up to 10 available top Radar and Heatmap rows, single-stock analysis, up to 5 watchlist stocks and 5 portfolio positions. There is no monthly report quota.
Premium: additional successfully scored rows in selected lists, stock comparisons, and removal of the 5-item watchlist and portfolio limits. Coverage and completeness still depend on providers; Premium is not whole-market coverage. Check Settings for available notification features and channel connections.
How much does Premium cost?
Plan reference; new purchases are paused. Check the plan page for current availability.
Monthly: Rp 100.000 for 30 days.
Annual: Rp 1.000.000 for 365 days.
Do plans auto-renew?
No. Each payment covers one 30- or 365-day period and does not auto-renew. Access remains active through the paid period; purchase another period to continue.
Is there a money-back guarantee?
Yes. We offer a 7-day money-back guarantee on first-time purchases. See our Refund Policy for full details.
What payment methods are accepted?
Payments are processed via Midtrans, which supports credit/debit cards, bank transfer, e-wallets, and QRIS. Purchase availability follows the status on the Upgrade page. For problems, email [email protected].
Data & Accuracy
Where does the data come from?
Data comes from third-party providers and caches, including Yahoo Finance, Finnhub, Alpha Vantage, and IDX sources depending on the module. Analysis, price, and financial-history sources may differ. A fallback path does not establish complete or current metrics.
How accurate is the Axiom Score?
Scores are computed from historical data and are purely quantitative — not predictions or guarantees. Past performance does not guarantee future results. Use the score as a starting point for research, not as the sole basis for a decision.
How often is data updated?
Refresh schedules vary by module and cache. Radar serves estimates without source or score-retrieval timestamps. Financial history can supply its own retrieval time, distinct from the reporting period. Unknown source time means freshness cannot be established.
Account & Security
Is my data secure?
We store your data using industry-standard security practices and never sell your personal information. Read more in our Privacy Policy.
How do I reset my password?
Use the "Forgot password?" link on the login page. We'll email you a reset link that's active for a limited time.
Can I change the language?
Yes. Click the ID/EN button in the top right to toggle between Bahasa Indonesia and English. Your choice is saved for future visits.
How do I contact support?
Email [email protected] with any question. Include the page URL and problem details, without passwords or sensitive payment data.
Still have questions?
Our team is happy to help — or start for free and explore for yourself.